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SHIPPING

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AUSTRALIA

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  • Items will be posted out within 2-3 business days of purchase

  • All domestic orders are shipped via Express Post and incur a $14 postage fee

  • Express Postage is approximately 1-4 business days but once your order has shipped it is out of my hands so this is an estimate. All orders ship from Perth, West Australia

  • You will receive an email with a tracking number once your order has been shipped

  • Please contact me if you would like to purchase insurance with your order ​

 

NEW ZEALAND

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  • Items will be posted out within 2-3 business days from purchase

  • All orders to New Zealand are shipped out via Australia Post and incur a $20 postage fee. Express Postage will incur a $35 postage fee 

  • You will receive an email with a tracking number once your order has been shipped

  • Please contact me if you would like to purchase insurance with your order ​

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INTERNATIONAL SHIPPING 

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  • Items will be posted out within 2-3 business days from purchase

  • All international orders are shipped out via Australia Post and incur a $25 postage fee. Express Shipping will incur a $40 postage fee 

  • You will receive an email with a tracking number once your order has been shipped

  • Please contact me if you would like to purchase insurance with your order ​​​

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INSURANCE

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If you'd like to purchase insurance do contact me PRIOR to purchasing the item, as I will need to calculate these additional charges.

 

Please understand that while postal companies follow every protocol to ensure your item is delivered safely, once a parcel is marked as 'shipped', I cannot be responsible in the unlikely event that it is lost in transit.

 

 

CUSTOMS AND IMPORT TAXES 

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Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs

 

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REFUNDS OR EXCHANGES

 

I gladly refund for returns or exchanges

Just contact me within 7 days of delivery

Ship items back to me within: 14 days of delivery

 

I don't accept cancellations

But please contact me if you have any problems with your order

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The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Items on sale

 

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CONDITIONS OF RETURN

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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value

 

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PRIVACY POLICY

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I will only use your shipping and billing address, and contact information

  • To communicate with you about your order

  • To fulfill your order

  • For legal reasons (like paying taxes)

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